Frequently Asked Questions

Yes, we offer international shipping. Shipping rates and times may vary depending on your location. Please check our shipping policy for more details.

Delivery times vary based on your location. Generally, domestic orders take 3-10 business days, while international orders can take 5-15 business days. You will receive a tracking number once your order is shipped.

At SimpliCity Skylines, we want you to love your purchase. Please note that all sales are final, and we do not offer refunds or exchanges. If you have any questions or concerns about your order, feel free to contact us, and we'll be happy to assist you.

After placing an order, you will receive a confirmation email with a tracking number. Use this number to track your order on the carrier's website.